Up to the minute information on your order is at our finger tips – when you need to know the exact status of your order, call! From the moment we start the processing of your order our system is gathering information – When will production begin?, What is the hourly production rate?, How many pieces have been fabricated?, What is the status of the subcontracted processes? DO WE HAVE PRODUCT IN INVENTORY? A few pecks on our keyboards and the answers to your questions appear.
Do you have questions concerning a shipment you received last week, last month or last year? Our system will provide you with the trail of information that follows each one of the products we produce through the supply chain. Each lot, each container of product has a unique serial number, bar coded label that follows the product from our work center to your door. Need material certs? – we have them, heat treat results? – no problem, plating specs – done!, containment – mistake proof.